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The Complaint Process
Guide for Providers: HDC's Investigation Process
Guide for Complainants: HDC's Investigation Process
Our Complaints Assessment Process: What you can expect now that the Commissioner has received your complaint
Complaints Management: How effective is your DHB’s complaints management system?
Complaints Management Guide for General Practice
Guidelines for Independent Advisors
What happens after you make a complaint to the Health and Disability Commissioner? Easy Read
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Complaints Management Guide for General Practice
PDF 163Kb
24 Feb 2015
Complaints Management: How effective is your DHB’s complaints management system?
PDF 166Kb
19 Nov 2013
Guide for Complainants: HDC's Investigation Process
PDF 404Kb
08 Nov 2013
Guide for Providers: HDC's Investigation Process
PDF 69Kb
08 Nov 2013
Guidelines for Independent Advisors
01 Jun 2016
Our Complaints Assessment Process: What you can expect now that the Commissioner has received your complaint
PDF 1.15Mb
08 Nov 2013
What happens after you make a complaint to the Health and Disability Commissioner? Easy Read
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