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Monitoring of deteriorating chest infection in an elderly resident of an aged care facility (05HDC15501)
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(05HDC15501, 1 February 2007)
Nurse leader ~ General
practitioner ~ Aged care facility ~ Standard of care/quality
systems ~ Rights 4(1), 4(2)
An 86-year-old woman transferred
from a rest home/hospital to an aged care facility that had the
capacity to assess her deteriorating cognitive function and mood.
Three weeks after her admission to the aged care facility, she
developed a concerning cough. She was assessed by the visiting
doctor, who initially prescribed a cough elixir, but when the cough
persisted and became productive nine days later, he ordered blood
tests and instructed the staff to provide her with adequate fluid
and analgesia. The woman's condition continued to deteriorate. The
following week the GP saw her again and ordered a chest X-ray and
commenced her on antibiotics. The X-ray confirmed that she had
bronchopneumonia. The GP ordered the prescribed treatment to
continue. The woman's condition continued to deteriorate and, four
days later, the GP arranged for her to be admitted to a public
hospital for treatment. She was transferred back to the original
rest home/hospital on her discharge from the public hospital.
It was held that the nurse leader
was responsible for clinical oversight to ensure quality services
were provided to residents at the rest home. She was responsible
for the implementation, monitoring and oversight of nursing
procedures. By not providing services of an appropriate standard,
she breached Right 4(1). By not providing adequate supervision,
direction and support of the clinical team, she did not ensure that
the woman received timely, appropriate and safe services, and
breached Right 4(2).
It was also held that by failing to
have appropriate clinical monitoring and supervision of the quality
management system, the rest home did not comply with New Zealand
Health and Disability Sector Standards, breaching Right 4(2).
The GP was not held to have breached
the Code. However, it was noted that he should have been more
proactive about arranging an earlier review of the woman's
condition. He should have instructed the nurses to update him on
any failure by the woman to improve, or any further deterioration
in her health. He was also reminded that he is required to respond
to complaints in a timely manner.
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