We are experiencing high demand for our service. Our team is working hard, but there may be delays in progressing your complaint. Thank you for your patience.
Home
Your Rights
Your Rights
Overview
The Code and your rights
Respecting Your Rights videos
Review of the Act and Code 2024
Your rights & what to do if you have any concerns
Your rights and what to do if you have any concerns (Te reo Māori)
Your rights in different languages
About the Act and Code
Making a complaint
Making a complaint
Overview
COVID-19 concerns and complaints
How to raise your concerns directly
Complaint process
Formal investigations
Make a complaint to HDC
Mental Health & Addictions
For providers
For providers
Overview
Provider education & educational resources
Possible outcomes of a complaint
What if a complaint is made about me?
What if the complaint against me goes to a formal investigation?
The role of independent expert advisors
Referral to the Director of Proceedings
Frequently asked questions
Tips for complaints management
Advocacy
Disability
Disability
Overview
The Code and your rights
Making a complaint
My Health Passport
Disability-related resources
Easy read resources
The NZ Disability Strategy and United Nations Convention
Our Work
Our Work
Overview
Aged Care Commissioner
Assisted Dying
Submissions
Research & Data Reports
Education
Education
Overview
Online learning
Decisions
Decisions
Overview
Latest decisions
Search decisions
Naming policy
Case studies - Ngā mātai take
News & Resources
News & Resources
Overview
News
Search resources
Order educational resources
Information for Media
HDC Newsletters
About Us
Contact Us
Our Impact
About Us
Contact Us
Our Impact
Home
News & Resources
News & Resources
Information for Media
Search resources
News
Order educational resources
Newsletter archive
This site uses cookies, please review our
Privacy Statement.
Ok